Shipping

SHIPPING OPTIONS

At Charlie Franks Pies we are doing everything we can to drive down shipping cost for our valued customers, including offering Low Flat-Rate Shipping.  We’ve made it much easier for you to enjoy your favorite Charlie Frank Pie anywhere in the country.

$9.95 Flat-Rate Shipping Cost - California Shipments Only (1 Pie or 1 Sample Pie Pack Shipping into Zone 2 or 3)  If your shipping address is reachable from Charlie Franks Pies via UPS Ground Services within two to three days, and you purchase 1 pie or 1 sample pie pack, you will be presented with the incredibly low shipping rate of $9.95. Locations reachable within three days via UPS Ground are Zone 2 and Zone 3 (Please see map listed below).

$14.95 Flat-Rate Shipping Cost- California Shipments Only  (2 Pies or 2 Sample Pie Packs Shipping into Zone 2 or 3)  If your shipping address is reachable from Charlie Franks Pies via UPS Ground Services within two to three days, and you purchase 2 pies or 2 sample pie packs, you will be presented with the incredibly low shipping rate of $14.95. Locations reachable within three days via UPS Ground are Zone 2 and Zone 3 (Please see map listed below).

$29.95 UPS 3 DAY SELECT$29.95 Flat-Rate Shipping Cost (1 Pie or 1 Sample Pie Pack Shipping into Zone 4,5,6,7 or Zone 8) If your shipping address is NOT reachable from Charlie Franks Pies via UPS Ground Services within two to three days and you purchase 1 pie or 1 sample pie pack, the customer will be presented with 3 Day Select Shipping and the rate will be $29.95. (Please see map listed below).The order will be delivered on or before the end of the third business day.  Delivery time can vary based on area, but can be as late as 8:00 p.m. to residence and 5:00 p.m. to business.

$47.95 UPS 3 DAY SELECT$47.95 Flat-Rate Shipping Cost (2 Pies or 2 Sample Pie Packs Shipping into Zone 4,5,6,7 or Zone 8) If your shipping address is NOT reachable from Charlie Franks Pies via UPS Ground Services within two to three days and you purchase 2 pies or 2 sample pie packs, the customer will be presented with 3 Day Select Shipping and the rate will be $47.95. (Please see map listed below).The order will be delivered on or before the end of the third business day.  Delivery time can vary based on area, but can be as late as 8:00 p.m. to residence and 5:00 p.m. to business.

UPS Next Day Air and International Shipments available upon request – Please contact us at charlie@charliefrankspies.com if you are interested in Next Day Air or International Shipments.

Please note that due to the perishable nature of our products, we do not accept order cancellations or returns. All sales are final and we strongly recommend that customers review all the details of their order prior to placing it.

Weather and unforeseen circumstances can delay your shipments.  We strongly recommend that you schedule your order to arrive at least 1 business day before desired usage date to allow for any delays

 

UPS ZONE MAP

 

PACKAGING AND DELIVERY

All orders are shipped signature release. This means UPS will leave the package at the doorstep, front desk or gate associated with the shipping address without requiring a signature upon delivery. It is the customer's responsibility to ensure that the contents of the package are stored in a freezer or refrigerator promptly after delivery.

Charlie Frank Pies cannot be responsible for orders with incomplete or invalid addresses, or that are sent to recipients who are not available to store the contents of the order on the day of arrival. UPS cannot deliver to a P.O. Box.

STORAGE AND CARE

All pies should be refrigerated and enjoyed within one week of arrival, or can be frozen for up to one month. Heating Instructions (optional) PREP: Preheat your oven to 325°F and heat for 20 minutes. Serve with whipped cream.

 

 

 

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Charlie Frank's Pies © 2017